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TindaMo

Privacy Policy

1. Introduction

Welcome to TindaMo ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, website, or mobile application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information and preferences
  • Payment and billing information
  • Communication records and correspondence

2.2 Usage Data

We automatically collect certain information when you access and use our Service:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and interaction data
  • Log files and analytics data
  • Cookies and similar tracking technologies
  • Location data (if permitted by your device settings)

2.3 Third-Party Information

We may receive information about you from third-party sources, including:

  • Social media platforms (if you connect your accounts)
  • Business partners and affiliates
  • Public databases and directories
  • Marketing and advertising partners

3. How We Use Your Information

We use the collected information for various purposes, including:

3.1 Service Provision

  • Providing, maintaining, and improving our Service
  • Processing transactions and managing your account
  • Personalizing your experience and content
  • Responding to your inquiries and providing customer support

3.2 Communication

  • Sending administrative and service-related communications
  • Providing updates, newsletters, and promotional materials
  • Responding to your comments, questions, and requests

3.3 Analytics and Improvement

  • Analyzing usage patterns and trends
  • Conducting research and development
  • Improving our Service functionality and user experience
  • Detecting and preventing fraud and security incidents

3.4 Legal and Compliance

  • Complying with legal obligations and regulatory requirements
  • Protecting our rights and interests
  • Enforcing our terms of service and policies

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our Service, including:

  • Cloud hosting and storage providers
  • Payment processors and financial institutions
  • Analytics and marketing platforms
  • Customer support and communication tools

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Government investigations or regulatory requests
  • Protection of our rights, property, or safety
  • Prevention of fraud or other illegal activities

4.4 Consent

We may share your information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and monitoring
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

7.2 Correction and Updates

  • Request correction of inaccurate or incomplete information
  • Update your account information and preferences

7.3 Deletion

  • Request deletion of your personal information
  • Withdraw consent for data processing (where applicable)

7.4 Restriction and Objection

  • Request restriction of processing in certain circumstances
  • Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided in the Contact section below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing in-app notifications

Your continued use of our Service after the effective date of the updated policy constitutes acceptance of the changes.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

team@tindamo.store

Phone

+63 966 765 2125

Address

Cebu City, Philippines